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Human Resources Manager

1 position, base in Vientiane Capital

Deadline: 2nd July 2024

Job Summary:

The position of HR Manager will lead and facilitate the development of a highly effective, strategic HR function that ensures the organization has the HR structure, culture and people strategy that is aligned and needed to deliver on program goals and effectively serve its clients. It is both a strategic and operational role, responsible for providing guidance to the Senior Management Team (SMT) and other CO staff including field offices (Phongsaly, Luangnamtha and Sekong), along with the successful delivery on key HR matters, including but not limited to: staff recruitment and onboarding; policy development and interpretation; salary and compensation review; performance management; succession planning; employee wellbeing and counseling; and talent development – all the while ensuring the practical implementation of human resources policies, procedures and systems, in accordance with global best practices and compliance with all local labor laws and other statutory requirements in Laos.

JOB RESPONSIBILITIES

HR Strategy and Framework

  • Work closely with the SMT in planning and implementation of the People and Culture strategy and transformation plan in line with the CO strategy, ensuring compliance with local laws and regional thinking regarding HR frameworks (incl. processes, policies, and guidelines);
  • Collaborate with relevant departments and units, including staff representative at CARE Laos, to ensure overall inclusive participation of staff at the different levels in People and Culture planning and strategy; lead staff to contribute to and take ownership of strategy;
  • Support management in translating operational needs and challenges into local HR strategy and priorities.

HR Operations

Overall responsibility for the achievement of HR objectives within timelines and within budget, ensuring inclusiveness and collaboration.

Recruitment, Selection and Onboarding:

  • Develop and maintain a solid knowledge of diverse recruitment channels as well as an overview of the availability of local talents, to ensure relevant and diverse workforce is in place to support CARE Lao’s mission.

Compensation, Benefits and Administration

  • Responsible for adequate use of function description and salary grades within the country office;
  • Responsible for the review and approval of the monthly payroll for the national staff.
  • Define and propose benefits package in accordance to CARE minimum standards, local labor law and labor market comparators;
  • Oversee, assess and implement the local medical insurance scheme established for the staff and their dependents;
  • Define special employment conditions (financial and others) during operational emergencies in consultation with the SMT;

Staff Welfare, Safety and Employee Relations

  • Design and implement employee engagement strategies to maintain high staff motivation;
  • Develop and implement strategies to strengthen organisational culture and working environment; collaborate to ensure relevant team building activities are in place and consistently practiced;
  • In cooperation with the CD and SMT, promote organisational cohesion through coordination and information sharing with and between all key staff.

Safeguarding:

  • Ensure that all CARE Employees and Related Personnel understand and comply with CARE’s Safeguarding Policy and either sign the Safeguarding Code of Conduct or sign a Code of Conduct that is consistent with or references this policy and Safeguarding Code of Conduct;
  • Ensure safe recruitment and induction practices are in place;
  • Closely work with safeguarding focal point and FAM focal point to embed safeguarding reporting processes into FAM systems;
  • Provide MDS reference check to other peer agencies in communication with CARE USA Safeguarding Team.

EXPERIENCE AND QUALIFICATIONS:

Qualifications (Know How):

  • Minimum bachelor’s degree in business administration, Management, Human Resources or related field.

Desired:

  • Advanced university degree in a relevant field;
  • Professional Certifications in HR will be an added advantage.

Experience/Technical Skills

Required:

  • Minimum of 6 years’ of progressive experience in the field of Human Resource Management;
  • 2 years of proven general HR management experience, preferably with an International Non-Government Organization (INGO) or similar organisation;
  • Experience in human resources planning, recruitment, grievance handling, staff welfare, disciplinary issues etc.
  • Lead and manage a complex HR with minimal supervision and advise on managing associated organizational risks.

APPLICATION SUBMISSION:

Qualified candidates should submit a CV and a letter of application. Please indicate the name of position that you are applying for and email to  LAO.Jobs@care.org. Deadline on the 2nd July 2024.  The detailed Job Description can be provided upon request.

  • CARE is an equal opportunity employer committed to a diverse workforce. Women, ethnic minorities and people with disabilities are strongly encouraged to apply.
  • CARE Laos has zero tolerance approach towards sexual harassment, exploitation and abuse, and child abuse towards any person including our staff, representatives, partners, programme participants and members of the community where we work. We expect all staff, partners and related personnel to share this commitment by understanding, abiding by and working within the CARE International Safeguarding Policy and related framework at all times whilst representing CARE. and imbed child protection in all we do;
  • CARE Laos participates in the Inter-agency Misconduct Disclosure Scheme (MDS).  CARE Laos reserves the right to seek information from job applicants’ previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment, and/or child abuse.  The applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.  By submitting the application, the job applicant confirms that s/he has no abjection to CARE Laos requesting the information specified above; and
  • As well as pre-employment checks, CARE Laos will use the recruitment and reference process to ensure potential new staff understand and are aligned with these expectations.

(Only shortlisted candidates will be contacted for an interview. CVs and other documents submitted to CARE will not be returned). ​​